Heart Rate graph on Android Fitbit App

[sledge121]

Hi Guys

I have just purchased the Charge 3 and installed the app on my Android phone.  When I go to the dashboard on fitbit.com I can see a constant graph of my heart rate.  When I open the Android app I can't find the same heart rate graph/tile, only the 'resting heart rate' tile.  Is the heart rate graph available in the mobile app?

Thanks

Rick

[oda1560]

It is available if you click into the tile with the resting heard rate.

[sledge121]

Hi

I've clicked in there and don't see the same graph?

[oda1560 · Accepted solution]

I click on the tile with the heart rate as you can see blow.

Does that not work the same for you?

Step 1Step 2Step 3

[sledge121]

Ah, I was one click away from seeing it, thanks very much.  It's not 100% obvious where to get the extra info but I see it now.

[scook94]

Any idea how long it needs to have been tracking the HR before it will shows the graph? I can see my resting heart rate but at the moment (only had the Charge 3 on my wrist for a couple of hours) when I tap on the tile there is no graph only "No Measurement".

[oda1560]

I do remember having to wait some time, possibly more than a couple of hours for the graph to start appearing.

Also sometimes closing the app and reopening the app or perhaps just the tile itself helps refresh it.

[sledge121]

It should graph immediately if your settings are correct. Make sure you
click on the 'resting BPM' tile, then click in the bottom of the next
window, under 'this week'.

[scook94]

At the moment this is all it's showing. I'll try and be patient and hope that the graph will display once it's collected more data.

[littlegret02]

This is what mine is doing too?  Have you found a solution?

[Maggia]

Mine is doing the same thing

Under heart rate I've got no measurements

Does anyone know what to do to fix this?

[littlegret02]

Is it new?  If it is, it will start working within 24 hours.  I heard lots of people say that.  So, I waited, and it did start working.Sent from my Samsung Galaxy smartphone.

[Rhosfarm89]

Tile not present on my phone app to click on?

[DanyCa]

Hi there, not sure if you already fixed yours.

I was having the same issue. I did all the troubleshooting and nothing.. then I went to the fitbit app-account- selected the device- then I choosed apps. And saw that the Heart rate had an update. I clicked on update and started to show me the graphs.

Hope it helps

[sledge121]

I've moved over to the Garmin 6s pro. Awesome piece of kit. My son used
my charge 3 now.