10-08-2018
06:03
- last edited on
11-17-2020
15:47
by
MatthewFitbit
10-08-2018
06:03
- last edited on
11-17-2020
15:47
by
MatthewFitbit
Hi Guys
I have just purchased the Charge 3 and installed the app on my Android phone. When I go to the dashboard on fitbit.com I can see a constant graph of my heart rate. When I open the Android app I can't find the same heart rate graph/tile, only the 'resting heart rate' tile. Is the heart rate graph available in the mobile app?
Thanks
Rick
Answered! Go to the Best Answer.
10-08-2018 07:51
10-08-2018 07:51
I click on the tile with the heart rate as you can see blow.
Does that not work the same for you?
Step 1
Step 2
Step 3
10-08-2018 06:27
10-08-2018 06:27
It is available if you click into the tile with the resting heard rate.
10-08-2018 06:45
10-08-2018 06:45
Hi
I've clicked in there and don't see the same graph?
10-08-2018 07:51
10-08-2018 07:51
I click on the tile with the heart rate as you can see blow.
Does that not work the same for you?
Step 1
Step 2
Step 3
10-08-2018 08:30
10-08-2018 08:30
Ah, I was one click away from seeing it, thanks very much. It's not 100% obvious where to get the extra info but I see it now.
10-08-2018 09:52
10-08-2018 09:52
Any idea how long it needs to have been tracking the HR before it will shows the graph? I can see my resting heart rate but at the moment (only had the Charge 3 on my wrist for a couple of hours) when I tap on the tile there is no graph only "No Measurement".
10-08-2018 09:57
10-08-2018 09:57
I do remember having to wait some time, possibly more than a couple of hours for the graph to start appearing.
Also sometimes closing the app and reopening the app or perhaps just the tile itself helps refresh it.
10-08-2018 09:59
10-08-2018 09:59
10-08-2018 10:06 - edited 10-08-2018 10:07
10-08-2018 10:06 - edited 10-08-2018 10:07
At the moment this is all it's showing. I'll try and be patient and hope that the graph will display once it's collected more data.
11-28-2018 16:54
11-28-2018 16:54
This is what mine is doing too? Have you found a solution?
02-19-2019 08:42
02-19-2019 08:42
Mine is doing the same thing
Under heart rate I've got no measurements
Does anyone know what to do to fix this?
02-19-2019 08:58
02-19-2019 08:58
01-08-2020 14:17
01-08-2020 14:17
Tile not present on my phone app to click on?
02-05-2020 13:20
02-05-2020 13:20
Hi there, not sure if you already fixed yours.
I was having the same issue. I did all the troubleshooting and nothing.. then I went to the fitbit app-account- selected the device- then I choosed apps. And saw that the Heart rate had an update. I clicked on update and started to show me the graphs.
Hope it helps
02-05-2020 13:23
02-05-2020 13:23