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Heart rate graph not updating

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‎01-20-2020 23:19 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-20-2020 23:19 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

Hello,

 

I have a charge 3 operating on an iPhone.  The heart rate sensor is working and tracking throughout the day but the resting heart rate graph stopped updating 3 days ago. 

Any ideas?

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‎01-20-2020 23:35

‎01-20-2020 23:35

Hi @Naiian A warm welcome to the Community Forums. If you haven't tried a reboot of your Charge 3, I would try that in the 1st instance with the instructions here 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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‎01-20-2020 23:35

‎01-20-2020 23:35

Hi @Naiian A warm welcome to the Community Forums. If you haven't tried a reboot of your Charge 3, I would try that in the 1st instance with the instructions here 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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