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Heart rate too high.

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‎10-25-2016 15:38 - last edited on ‎09-09-2020 10:26 by Fitbit Moderator

‎10-25-2016 15:38 - last edited on ‎09-09-2020 10:26 by Fitbit Moderator

Okay so i'm completely new to this. My dad got me a Fitbit Charge 2 yesterday. Today I noticed the heart rate was unusually high. I was sitting on a chair talking to the family and it said I was 99bpm. So I told my dad and he told me to try his one which is older. I did and it said it was around 70ish. He also tried mine and compared it to a watch he had on which also does heart rate and my fitbit showed his as way higher too. So I was wondering if anyone knows why this is happening. Did I set it up wrong?
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8 REPLIES 8

‎10-26-2016 04:42 - edited ‎02-08-2024 06:14

‎10-26-2016 04:42 - edited ‎02-08-2024 06:14

It's nice to see you around the Community @Antebella, hope you're doing great! Woman Very Happy If your heart rate seems not to be accurate, I'd recommend taking a look at this post to improve its accuracy. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎01-11-2018 12:29

‎01-11-2018 12:29

I found the same issue with my new Fitbit.  The response does not address the issue.  Did you find a reason?  Is it a software bug?

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‎03-07-2018 07:03

In response to Fjdjskmfkxls

‎03-07-2018 07:03

Same issue here. Still looking for answers

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‎03-07-2018 19:08

‎03-07-2018 19:08

I noticed that mine was registering my heart rate at 122 when I was folding laundry tonight. My heart rate is rarely that high so when it is I can feel it. I took my blood pressure with a cuff that also reads puse and it read 77. I think that there is something off. 

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‎03-08-2018 00:07

‎03-08-2018 00:07

Hi there!

This may happen if you have extrasystoles. Extrasystoles are a premature contraction of the heart (quite common, actually). The wristband might pick those falsley up as higher bpm.

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‎03-08-2018 05:13

In response to flygende_teppe

‎03-08-2018 05:13

Check this out: https://community.fitbit.com/t5/Charge-2/Charge-2-Inaccurately-high-heartrate-Hack-fix-that-works/m-.... It is working so far for me.

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‎09-22-2018 10:46

‎09-22-2018 10:46

I also have a fitbit 2 charge my heart rate says 123 but taking it on my blood pressure machine at same time says 78 

and it does this alot

i heard wrist ones are not as accuritbut that’s a big jump 

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‎02-09-2019 06:17

In response to MarreFitbit

‎02-09-2019 06:17

You can look at all the posts regarding Fitbit you like and you still have a very unreliable heart rate monitor. You keep fobbing people off on this issue and are currently been sued for your inaccurate product. I have a fitbit charge and its the biggest waste of £200 ever. When you know its wrong either admit it or shut up about it.

Best Answer