Hourly activity graph not showing previous 6 days

[KnitManiac]

I have a Charge 2 device with an Android phone. For the past few weeks, my hourly activity is tracked correctly and I can view the current day on the graph, but the previous six days on the graph are blank. If I look at the history for the hourly activity by day, the previous 6 days show as 0 but anything 7 days old or older shows the corrrect value.

For example, today is January 8. When I look at the hourly activity history, everything from Jan 2 to January 7 shows as 0 steps, but Jan 1 and before shows correctly. Yesterday, I could see Dec 31 and before. Tomorrow I will be able to see Jan 2 and before.

I tried checking the online version of the app but it doesn't display historical hourly tracking data. I also tried reinstalling the Fitbit app but without success.

[Vaggerbond]

This is also the case for me - charge 2 + android app

[JohnnyRow · Accepted solution]

Click on the hourly activity tile, go back to main dashboard screen, then back to hourly activity tile.  Recently it seems to take 2 attempts to populate the data.

[KnitManiac]

Cool! It worked! 

[dryheatwriter]

I'm not sure this is "solved" as much as there is a reasonable workaround. 

FitBit needs to fix your app...for the money we spend on devices, the app and support are getting more and more glitchy by the day.

[DoritKashman]

Same here, all data is correct, hourly activity is my charge 2 device, battery full y but application shows 0 activity, what's the problem and how to solve it?