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Hourly activity not working even though on

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‎08-14-2019 03:17 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-14-2019 03:17 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

I went to check my hourly activity and realized it has not tracked for days.  It is on and set for 5 days 12 hours.

Also my notifications only show when they come in but not on my message screen.

 

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‎08-15-2019 10:11 - last edited on ‎01-29-2025 08:17 by Fitbit Moderator

‎08-15-2019 10:11 - last edited on ‎01-29-2025 08:17 by Fitbit Moderator

@Kgoz63, welcome! It's great to see you around! 

Let me help you with your hourly activity. Log out from the app, restart your phone and log back in. After this remove the hourly activity, save and sync then set it up again, save and sync.

Regarding the notifications if its only showing the name of the sender but not the message, this issue is being investigated by the team so hopefully they will find a fix for it soon.

Let me know how it goes.

Alvaro | Community Moderator

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