How can I stop receiving notifications on Charge 2?

[betty2021]

I have switched off notifications but still get notifications on my charge 2. I get messages like how you doin and others that I didn't get previously. I've checked my dashboard and it confirms notifications are switched off but they still turn up on my watch. Sometimes my watch buzzes constantly with notifications through the night (which I ignore). Other times it's just when I wake up and look at it to see the time and it says hello. Sometimes it says let's go when I leave the house.  I don't bother to read the messages anymore when I see one flash up but it is still a bit intrusive. Does anyone else have this problem?  

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @betty2021.

Thank you for the information provided.

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. 

If you have any question, please let us know.

[betty2021]

Thank you.

I have some queries around privacy. I would be grateful to know how you
know I've been in touch with customer support. It would also be helpful to
understand your approach to privacy, generally, and the privacy I can
expect from using my Fitbit, and from commenting on a forum.

[EdsonFitbit]

Thanks for your response, @betty2021.

I'm part of the Fitbit Moderators who work for Fitbit as stated under my username. You can find the list of the current Fitbit Moderators here.

For information about the Fitbit Community and the Fitbit approach to privacy, I would recommend visiting the following links:

- Community FAQ's

- Fitbit Privacy Policy

- What should I know about Fitbit's privacy policies?

- Terms of Service

Please let us know if yo have any questions.