06-16-2019
23:30
- last edited on
11-17-2020
10:55
by
MatthewFitbit
06-16-2019
23:30
- last edited on
11-17-2020
10:55
by
MatthewFitbit
How to change my nick name?
Moderator edit: subject for clarity
06-17-2019 04:12
06-17-2019 04:12
It's great to see you around @Yalbo.
Regarding your inquiry, if you want to change your username, you just need to do the following from the Fitbit app:
Let me know if you need anything else.
07-07-2020 06:45
07-07-2020 06:45
Hi! I’ve tried those steps but keep getting “network error”.
thanks
07-29-2020 23:15
07-29-2020 23:15
I also keep receiving an “Network Error” message each time I try.. anyone got any suggestions?
09-04-2020 10:57
09-04-2020 10:57
To those who are getting "Network Error", I think that is caused by choosing a name that already exists. The app appears to have a bug that causes it to show "Network Error" whenever the name you are trying to select has already been used.
I was experiencing the same "Network Error" until I finally added more numbers to the end of my name in order to try to ensure it was unique. After making my username more complex, it submitted successfully with no problem.
If my theory is right, this means that the developers for the FitBit app (iPhone, in my case) need to fix that bug so that the correct error message is displayed upon trying to submit a taken username.
12-10-2020 17:43
12-10-2020 17:43
Not true based on my using random letters