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Charge 3 screen has lines through it

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‎12-06-2020 16:33

‎12-06-2020 16:33

I got a new charge 3 in July 2020 and the whole top of the screen is unreadable. I have tried everything in this forum as it seems everyone has this issue. Tried restart, changed the clock face, etc. Anyone any ideas how to resolve this?

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‎12-07-2020 03:19 - last edited on ‎04-30-2025 07:51 by Fitbit Moderator

‎12-07-2020 03:19 - last edited on ‎04-30-2025 07:51 by Fitbit Moderator

@Agilly20 Thanks for stopping by!

Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-10-2020 16:06

In response to AlvaroFitbit

‎12-10-2020 16:06

I've still had no email regarding this issue? 

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