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How do I delete my stats?

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‎07-09-2019 08:55 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-09-2019 08:55 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

I have 3 years of statsceg steps,  sleep etc. I want to delete them all and start again. Ivery done loads of research including phone calls and live chat but I can't find a solution expect deleting have my account and waiting 6 days before using my fit bit again  !?is there a solution or is it time to change to Garmin?

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4 REPLIES 4

‎07-09-2019 09:46

‎07-09-2019 09:46

Do a sync, then create a new account with a different id/email; use that and forget old account.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-09-2019 10:34

In response to JohnnyRow

‎07-09-2019 10:34

Thanks for your time. 

 

I want to  delete my stats weekly so would I  have to change my account weekly.? I want to manage my fitbit account as easily as i do my email by deleting stuff daily or weekly. 

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‎07-09-2019 10:38

In response to SunsetRunner

‎07-09-2019 10:38

I don't think there's any way to do that (delete all stats) other than a new account/email each time.

I don't know why you would want to delete all stats weekly, but I expect you have your reason(s).

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-09-2019 10:50

In response to JohnnyRow

‎07-09-2019 10:50

Fitbit sells our data and I am trying to take control of my what is essentially my property.  Also I don't need 2 years of stats or even one month like some people do . I will set up a new account as a starter . I was told  by a fitbit rep on the phone that I could delete individual days stats  but only one day at a time but I haven't found confirmation of that on the Internet just yet. Thanks again 

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