10-17-2019
05:05
- last edited on
09-08-2020
12:06
by
MatthewFitbit
10-17-2019
05:05
- last edited on
09-08-2020
12:06
by
MatthewFitbit
My fitbit has just received old messages that were deleted from my device /account over 140 days ago
Can you advise how I can remove these as it is annoying to have old messages that cannot be deleted and to have old ones reappear !
Moderator edit: updated subject for clarity.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for getting back to us @IanMoxon. I'll be glad to assist you with your messages inquiry.
At this time these messages can not be deleted. Our team is working to fix this but there's no an estimated time on when this is going to happen.
Thank you for visiting the forums. Please let me know if you have more questions.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello there @Rich_Laue. That's a good one.
Could you please tell us which messages are you trying to delete @IanMoxon.
Keep on visiting the forums.
Best Answer