06-28-2017
20:26
- last edited on
09-09-2020
09:26
by
MatthewFitbit
06-28-2017
20:26
- last edited on
09-09-2020
09:26
by
MatthewFitbit
Everyday I get notifications telling me that either I need a certain amount of steps to reach my goal, or that I'm an over achiever with so many steps above my daily goal. That's great, however I now have 198 notifications showing. How can I delete all these older ones? Thanks!
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
09-25-2018 09:28
09-25-2018 09:28
09-26-2018 10:13
09-26-2018 10:13
11-29-2018 21:15
11-29-2018 21:15
Having same issue. Old notifications all have been read and yet it still says I have new ones. Also it won’t allow me to open to slide and delete and won’t allow me to drag from bottom to delete all.
please help !
12-01-2018 07:10
12-01-2018 07:10
Hey so I sent them a request to help most of the advice I had already tried. But I was able to get rid of the red dot finally. I deleted the app and then brought it back . When I signed in again it was gone. The notifications are there but at least the dot is gone!!!
12-02-2018 01:24
12-02-2018 01:24
12-30-2018 12:03
01-09-2019 03:46
01-09-2019 03:46
They don’t drop off after 30 days. I have a message from June 2018.
01-09-2019 04:18
01-09-2019 04:18
Try deleting the app then reloading it. This cleared all the alerts but no the messages never delete.
01-09-2019 05:18
01-09-2019 05:18
01-09-2019 07:17
01-09-2019 07:17
No, it won’t ever get fixed, and (to earlier comments) no, they don’t care. See my earlier posts for clear demonstration of the latter.
This is thread is moving up on 2 years old, and the feature request that the mods kept steering us toward will be 3 years old this summer. I still feel basically the same way: I understand that it’s a relatively minor bug, but it could have easily been addressed by now, or at least the company could have been open about it. Instead, FitBit completely dodges the issue and ignores it. Their handling of the issue suggests a corporate culture of laziness, apethy toward customers and dishonesty, and frankly, I’m done. My Charge 2 has sat discharged in a drawer for months now. I’ll eventually sell it and get a better product.
01-18-2019 09:08
01-18-2019 09:08
Is this message board closed now? No activity in past 9 days.
Anyway, I am having the same problem deleting old notifications on my Ipad. Live chat with
Fitbit team support wasn’t helpful.
01-23-2019 14:13
01-23-2019 14:13
How do I get rid of old notifications I have not had any since June 2018
01-26-2019 06:47
01-26-2019 06:47
Mine are on there from May, that’s the last month that any has been updated but it keeps telling me i have notifications. Help! It’s driving me insane every time I open my app and have a red circle.
01-26-2019 10:32
01-26-2019 10:32
01-26-2019 11:10
01-26-2019 11:10
01-27-2019 10:11
01-27-2019 10:11
03-02-2019 08:05
03-02-2019 08:05
How do I delete old notifications on my Charge 2 fitbit
03-02-2019 12:17
03-02-2019 12:17
My notifications are there from June 17/18, i too would like to see them gone.
03-22-2019 06:45
03-22-2019 06:45
I have notifications dated back to 2017 and they haven't dropped off.
04-01-2019 04:00
04-01-2019 04:00
I know this is notifications drop off after 30 days, but I'm looking at notifications from September of 2016! Is there really no way to delete them off of the Fitbit Alta?