06-28-2017
20:26
- last edited on
09-09-2020
09:26
by
MatthewFitbit
06-28-2017
20:26
- last edited on
09-09-2020
09:26
by
MatthewFitbit
Everyday I get notifications telling me that either I need a certain amount of steps to reach my goal, or that I'm an over achiever with so many steps above my daily goal. That's great, however I now have 198 notifications showing. How can I delete all these older ones? Thanks!
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
@Glaciertrekk @Bobmarybart @Joe_Cool_56 @Mjford1 I am an iOS user. I discovered that I could delete these old Messages and Notifications by doing a left swipe. All of a sudden, I found a Delete option. All gone!
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
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Welcome to the forums!
You cant delete notifications. They do drop off after 30 days
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Thanks. My friend and I have been trying to figure it out and didn't realize they were only 30 days worth. We are both running out of space on our iPhones and wanted to clear space.
These notifications are only stored in the apps cache, si clearing the cache will remove them temporarily.
They however are stired on fitbits server, so the next time you go to this page in the app, they will show back up as the app does a refresh.
Best AnswerThey definitely stay longer than 30 days. Mine have not dropped since March 7.
It's almost May now.
I've read the "they fall off after 30 days," and like many other responders, must tell you, I have notifications going back to 2/28/17, which is a full 60 days. I wonder if the system is set for 60 days, rather than 30, and if so, if the powers that be, could change it to a 30-day, or even a 10-day fall automatic deletion, as they take up space I'd rather use for other aspects of the program.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@carolsau Are you talking about the in app notifications? If so, unfortunately there is not a way to delete them off from inside of the app.
One thing you can do is go to https://www.fitbit.com/user/profile/notifications and turn off what notifications you do not want. This can help reduce the number you receive going forward.
Maybe that will help~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
Hey @Photogjim isn't Fitbits search bar great. My first hit with https://community.fitbit.com/t5/forums/searchpage/tab/message?q=Deleting%20message
Gave me the answer to your request!
https://community.fitbit.com/t5/Charge-2/Deleting-messages/m-p/1844546#M31332
It also has been discoveref by clearing Fitbit's data in the app, these notifacations are also deleted.
Best AnswerSorry @Photogjim this is your first post in this thread.
To lake things easier I'll move your post to the thread your responding to.
If your really refferring to the notifacations open by the .... my head is spinning and i have no idea what screen your refferring to.
The 30 day deletion your refferring to is the messages found in the comunity section of the app. This also happens to be the subject of this thread.
Best Answer
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@carolsau It's nice to have you on board! Like @Kmransom123 said you can't delete the notifications but they should disappear after 30 days (cheers, taunts and messages from friends). If you still see notifications older than 30 days then please log out from the app, restart your phone and then log back in.
Let me know how it goes!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
Best AnswerHi, @carolsau, have you tried logging out of your Fitbit app (don't just close it, actually log out. You will find that option at the bottom of the "account" page.
That should delete your old notifications.
Let us know if this helps.
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer
Best AnswerGood afternoon Rich, could you explain how to clear the data on the app by chance?
Thanks
Truman, like the President 😀