How do I reboot my Charge 4?

[WandaDobbs]

Battery does not want to charge. Was suggested I reboot. How do I do this?

Moderator edit: updated subject for clarity. 

[SteveH · Accepted solution]

While trying to charge, press and hold the button on the tracker for 8 seconds until you see a smile icon

Help article: How do I restart my tracker?

[Prinke]

How can you press and hold the button when the clamps cover the side when charging 🤔 

[tglit76]

If the clamp is covering the button, then the clamp is either on backwards, or it's not the correct charger. The oval cutout in the clamp should be on the side with the button. When it's placed properly, the button is in the center of the cutout.