11-02-2018
08:44
- last edited on
11-17-2020
15:03
by
MatthewFitbit
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11-02-2018
08:44
- last edited on
11-17-2020
15:03
by
MatthewFitbit
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How do I keep the clock as my main screen on the Fitbit Charge 3? Right now I cant get out of the stay awake/notifications screen. I try to swipe up/down, left/right and nothing happens.
Moderator edit: subject for clarity
11-02-2018 08:53
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SunsetRunner
11-02-2018 08:53
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If you use the button on the side it should go back to the watch face.
11-02-2018 08:55
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11-02-2018 08:55
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Sent from Yahoo Mail on Android
11-02-2018 08:59
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SunsetRunner
11-02-2018 08:59
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Not a physical button, but touch. You’ll get haptic feedback when you press it! Try pressing both sides of the watch face st the same time.
11-04-2018 06:38
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11-04-2018 06:38
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It's great to welcome you @Srntymassage07 and @SunsetRunner thanks for the input.
I agree with our friend here, if you want to return to the main screen on your Charge 3, you need to press the home button. I am attaching an image of it.
Catch you later.
12-15-2018
20:38
- last edited on
12-16-2018
03:53
by
AlejandraFitbit
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12-15-2018
20:38
- last edited on
12-16-2018
03:53
by
AlejandraFitbit
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I'm stuck in weather. The button on the side takes me back to screen wakw/notifications screen. Then back to weather. Ugh!
But it doesn't. Side button just toggles between weather and screen wake/notification button. Very frustrating.
Moderator edit: content
12-16-2018 03:56
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12-16-2018 03:56
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Hey @Moose2002, great to see you here.
If your Charge 3 is stuck, I recommend restarting it by doing the following:
- Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
- Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
- Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
- Press and hold the button to restart your tracker:
- Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
- Unplug your tracker from the charging cable.
Let me know the outcome.
02-20-2019 10:01
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02-20-2019 10:01
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Thanks for the suggestions but Itvis still stuck.
02-20-2019 10:03
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02-20-2019 10:03
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Thanks for the suggestions but It is still stuck and I can’t return to the main screen.
02-20-2019 11:50
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02-20-2019 11:50
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I am having the same problem, can't get back to the main screen. I've tried both methods of restarting and neither worked.
02-20-2019 12:28
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02-20-2019 12:28
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Sent from my iPhone

02-20-2019 15:16
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02-20-2019 15:16
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I've found switching clock faces resets it

02-20-2019 16:17
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02-20-2019 16:17
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Sent from my iPhone

02-20-2019 16:18
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02-20-2019 16:18
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I’m not sure what you mean by “switching clock faces”

03-29-2019 15:41
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03-29-2019 15:41
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thanks this helped alot

04-19-2019 07:19
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04-19-2019 07:19
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Well thank you thank you! I have not been able to find that information anywhere and I think I’ve gone through all of the instructions on my iPhone and Fitbit homepage including settings etc.
They tell you how to turn screen off but not how to turn it on!

04-25-2019 00:55
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04-25-2019 00:55
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Had the same problem, stuck between two screens and can get Bach to home page/clock. Have restarted as above which seems to have worked but hope it’s not a recurring problem, what a pain.
04-25-2019 01:10
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04-25-2019 01:10
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Enjoy your day.
Sent from my iPhone
05-14-2019 17:15
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05-14-2019 17:15
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Mine does not return to home screen after using the stopwatch.

05-14-2019 17:46
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05-14-2019 17:46
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This does work to return it to the main screen, BUT if I am at the gym and use the stopwatch, shouldn't I be able to return it to the main screen by merely pressing the side of the Charge 3? This does not work for me. I have tried it more than once.
Thanks

