How do I setup a replacement device?

[kintakanya]

How do I set up a new Fitbit that is replacing the old Fitbit that is still on my app? Can I transfer the data?

Moderator edit: subject for clarity

[SteveH]

Yes, all your data is held on the fitbit servers rather than your fitbit so it's all safe.

To set up your new fitbit, go to the account section of the app (select your profile image at the top left of the main screen) and select "set up a device". Choose your device and follow the prompts. If your new device is the same as your old one then it will ask if you want to replace it.

[kintakanya]

Thank you

[AlejandraFitbit]

Welcome to the Community, @kintakanya and @SteveH, thanks for the input.

I was able to see here that our friend @SteveH provided some instructions in order to setup your replacement device. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. 🙂

[zippity]

Where is the account section?

[SteveH]

@zippity in the fitbit app on your phone, make sure you're on the main dashboard screen and then select your profile image that's at the top left of the screen. That will take you to your account settings.