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How do I setup my replacement Charge 3?

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‎04-13-2019 07:12 - last edited on ‎11-17-2020 11:10 by Fitbit Moderator

‎04-13-2019 07:12 - last edited on ‎11-17-2020 11:10 by Fitbit Moderator

I just received a new replacement for my Fitbit 3. How do I set it up? I already have the Fitbit app.

 

 

Moderator edit: subject for clarity

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23 REPLIES 23

‎08-23-2020 18:44

In response to vikvac49

‎08-23-2020 18:44

When I put in my email address it tells me there is already an account with that address. This is a replacement charge 3.

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‎09-13-2020 08:50

In response to jennystrunk29

‎09-13-2020 08:50

I have been trying to install my replacement Charge 3 and get error message. Should I just delete the app and start over?  

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‎03-29-2021 17:14

In response to DianneMR

‎03-29-2021 17:14

I was so frustrated I almost had my kids return it; they had given it to me as a gift~! Glad I kept trying

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‎04-01-2021 06:03

In response to gamfit19

‎04-01-2021 06:03

Hello @gamfit19 Welcome to the community forums. 

 

Sorry for the experience you had but it's also great that you kept trying. Hope you continue tracking towards your fitness goals!

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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