04-23-2019
11:30
- last edited on
11-17-2020
11:10
by
MatthewFitbit
04-23-2019
11:30
- last edited on
11-17-2020
11:10
by
MatthewFitbit
My Charge 3 is really pissing me off. Somehow it frequently ends up running a sport and I cannot get it to stop. Twice on vacation it had me on a run - the only way I could get it back to normal was take it off for several hours. I understand that you can in error swipe your Fitbit but anything I do according to the instructions will not let me "finish" my sport.
Moderator edit: subject for clarity
04-24-2019
07:07
- last edited on
11-07-2025
09:57
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-24-2019
07:07
- last edited on
11-07-2025
09:57
by
MarreFitbit
It's great to see you around @CynthiaKP.
If your tracker is starting an activity randomly, you can try the restart process. To restart your Charge 3, follow the instructions in the help article: How do I restart my Fitbit device?.
And to end a workout, press the button and tap Finish. Swipe up to see your workout summary. Tap the check mark to close the summary screen.
Let me know if you need anything else.
Best Answer05-22-2020 15:45
05-22-2020 15:45
I still cant this to stop. I see no check mark. time keeps clicking away. I hit the button and only an arrow appears and when I hit that it starts again. I have taken it off and still it does not stop. This has been going for almost 4 hours.
Once I hit the button when it says to stop press button. The next thing on the screen is screen wake and notifications? I cannot even get back to the date and time of the watch. I have tried to the left to the right up and down. It does nothing.
I also do not think it keeps track of my steps accurately either.
Very frustrating.....
I put my Fitbit 2 back on.....
Best Answer