How do I stop an activity?

[CynthiaKP]

My Charge 3 is really pissing me off. Somehow it frequently ends up running a sport and I cannot get it to stop. Twice on vacation it had me on a run - the only way I could get it back to normal was take it off for several hours. I understand that you can in error swipe your Fitbit but anything I do according to the instructions will not let me "finish" my sport.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around @CynthiaKP.

If your tracker is starting an activity randomly, you can try the restart process. To restart your Charge 3, follow the instructions in the help article: How do I restart my Fitbit device?.

And to end a workout, press the button and tap Finish. Swipe up to see your workout summary. Tap the check mark to close the summary screen.

Let me know if you need anything else. 😉

[AdreaD]

I still cant this to stop.  I see no check mark.  time keeps clicking away. I hit the button and only an arrow appears and when I hit that it starts again. I have taken it off and still it does not stop. This has been going for almost 4 hours.  

Once I hit the button when it says to stop press button.  The next thing on the screen is screen wake and notifications?  I cannot even get back to the date and time of the watch.  I have tried to the left to the right up and down.  It does nothing.

I also do not think it keeps track of my steps accurately either.

Very frustrating.....

I put my Fitbit 2 back on.....