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How do I sync my Charge 3 with Win 10?

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‎01-25-2020 03:54 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

‎01-25-2020 03:54 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

Complete newbie to technology and Fitbit. So to sync the watch (Charge 3) do I press the button (how long for?), wave it about in front of the computer (win 10), just come into the room or what? Currently nothing is working.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎01-25-2020 08:09

‎01-25-2020 08:09

All the information you need is in the User Manual.

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‎01-27-2020 10:51

‎01-27-2020 10:51

Welcome to the Forums, @SunsetRunner and @SunsetRunner, thanks for the input.

 

Can you please be more specific about the issue you are experiencing? Is it with syncing or pairing? What steps have you tried? In the meantime, you can check the following articles:

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-28-2020 06:31

In response to AlejandraFitbit

‎01-28-2020 06:31

Hi, thanks for getting back to me. The issue I have is that the watch will
not sync with the computer. I press the button, I attach via the cable, I
wave it at the wifi box, I press the button for longer, I have checked
Bluetooth is on and it is and I keep getting the message from the fitbit
logon that I haven't sync'd. I don't know what else to do to sync other
than delete and reload the app - but I want that to be a last resort and if
it doesn't work now why will it work if I start again?
Help!!
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