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How to adjust the time on my Charge 3?

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‎11-03-2020 16:12 - last edited on ‎11-04-2020 05:14 by Fitbit Moderator

‎11-03-2020 16:12 - last edited on ‎11-04-2020 05:14 by Fitbit Moderator

How to adjust the clock on Charge 3.

 

 

Moderator edit: updated subject for clarity

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‎11-04-2020 05:13

‎11-04-2020 05:13

Hi @Pitelitel, welcome to our Fitbit Community. In order to adjust the clock on your Charge 3, make sure that your tracker is syncing with your mobile device properly since your Charge 3 adopts the time of the mobile device you sync it with.

 

In case the time is still off, follow the troubleshooting steps that are listed in this help article. After this, sync your tracker and see if the time gets corrected.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎11-04-2020 21:52

In response to JuanJoFitbit

‎11-04-2020 21:52

Hi JuanJoFitbit, thank you for your support.

For some reason the tracker was not syncing with my phone. After setting it up again the clock is synced with my phone.

Thank you very much.

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