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How to correct the time on a Charge 2?

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‎10-11-2019 22:48 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-11-2019 22:48 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

I’m 65.   I should not have a fitbit charge 2.  But, I do.   Looks like it can do a lot. But the time is 45 mins fast.   I have spent two hours trying to set the correct time.   If I don’t get it set by noon tomorrow,  it will go back to the bottom of my sock drawer.   

 

 

Moderator edit: updated subject for clarity

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‎10-13-2019 10:19

‎10-13-2019 10:19

@SCOONR Welcome! It's nice to have you on board! Sorry for the delay in my response. 

 

Let me help you with the time on your Charge 2. Your device needs to sync in order to update the time. Please follow these instructions to do so.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-13-2019 21:34

In response to AlvaroFitbit

‎10-13-2019 21:34

Thank you. Still, no luck. I’ll look at it with fresh eyes tomorrow
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