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How to get messages back on Fitbit

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‎04-12-2020 10:27 - last edited on ‎09-17-2020 15:30 by

‎04-12-2020 10:27 - last edited on ‎09-17-2020 15:30 by

I had to call 6 times last week to get help with my Fitbit and now I can't get the messages on my Fitbit. 

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‎04-12-2020 11:17

‎04-12-2020 11:17

What messages are you asking about. You should be getting notifications of messages @CapeMay 

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‎04-12-2020 11:19

In response to Rich_Laue

‎04-12-2020 11:19

I'm not getting them on my Fitbit when someone texts me

Sent from my Verizon, Samsung Galaxy smartphone
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‎04-12-2020 11:33

In response to CapeMay

‎04-12-2020 11:33

Check the android help guide.

Check your settings in the Fitbit App. 

Make sure power management is turned off. This is explained in the android guide. 

If all fails turn off notificstion services and setup notification up, approve all permissions requested. 

 

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