help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to know what fitbit software update we have (Charge 2)

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-19-2019 14:59 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-19-2019 14:59 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

I'm looking at the dashboard on my iphone and computer and can't figure out what the latest firmware I have.  Is there some obscure button I'm overlooking or what?  Also, each time they try to sell me premium anything, I just say "sure, after you tell me how to clear my notification file."

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-22-2019 10:26

In response to JohnnyRow

‎09-22-2019 10:26

Thanks Mr. Row, your directions were spot on.  

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎09-19-2019 16:59

‎09-19-2019 16:59

From phone home page, tap profile pic at top left to get to 'Account' page, then under Devices, you tracker to get to tracker page.  Near the top on tracker page, it should show firmware version.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎09-22-2019 10:26

In response to JohnnyRow

‎09-22-2019 10:26

Thanks Mr. Row, your directions were spot on.  

Best Answer
0 Votes