How to sync Fitbit with USB cable

[eniluap]

The bluetooth on my fitbit isnt working and i want to sync my last few days activities before i switch to new device. Can i do this with a USB cable straight to the fitbit account on my pc on windows 7

Moderator edit: Subject for clarity 

[RicardoFitbit · Accepted solution]

Hello @eniluap it's a pleasure to assist you with your syncing inquiry and to give you a warm welcome to the Community Forums too.

Seems odd that the Bluetooth of your Charge 2 isn't working as the way we designed it. Let me share with you that at this moment there's no way to sync your Fitbit with a USB cable directly with your computer, the syncing process can only be done using Bluetooth. Also, I'd like to add that Windows 7 is not a compatible software to complete the syncing process. To learn more about this, I recommend you to check: Why won't my Fitbit device sync?, specifically the Windows 10 Computer and Mac or Windows 8.1 Computer part.

I recommend you to follow the troubleshooting steps that are specified in the help article above to rectify the Bluetooth difficulties you're currently experiencing with your Charge 2. You can also try to sync with another compatible device before you switch to a new Fitbit.

I'll be around if you need anything else, please keep me posted. 

[Aliah_]

@RicardoFitbit its that Fitbit can be programmed using C# language? how to upload the program to the Fitbit? via USB or Bluetooth?

[jt_stl]

This is an old post, but my Charge 2 also quit syncing to my Windows 7 laptop, but worked fine with Windows 10. Some firmware update seemed to have removed the Windows 7 compatibility.