I'm looking to upgrade from my Charge 2 to Charge 3

[SunsetRunner]

I’ve looking to upgrade from my charge 2, I’ve read that the charge 3 has really bad screen issues? Is that still a thing or has it been addressed?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @SunsetRunner.

Thank you for your interest in purchasing the Fitbit Charge 3.

Some users have reported difficulties with the screen as you mentioned, but our team has provided a high level of support and assistance. They are always working to improve our products and services.

The Fitbit Return Policy allows to request a return authorization within 45 days of the shipment date for products purchased at the Fitbit Store. You can give it a try and if you don't feel confortable with the Tracker, you can return it. For more information, please visit this site.

If you have any question, please let us know.

[SunsetRunner]

I’ve had 2 bad Charge 3s. Screen went blank after less than 1 year in my first one and they replaced it under warranty. The replacement now has white lines through  the screen after 6 mos and they won’t replace it. The warranty starts with the date of your original purchase. So even though the replacement is only a few months old I’m out of luck. 

[EdsonFitbit]

Thanks for visiting the Fitbit Community @SunsetRunner.

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3.

Our team is always working to improve our products and services. Your feedback is highly appreciated.

Please don't hesitate to contact us back if you have any question.