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IPhone won’t ring but Fitbit buzzes

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‎06-01-2020 14:31 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎06-01-2020 14:31 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

Help! Since I updated my Fitbit app, my iPhone no longer rings, but my Fitbit buzzes in indicates my phone call.

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‎06-09-2020 11:21 - edited ‎06-09-2020 11:21

‎06-09-2020 11:21 - edited ‎06-09-2020 11:21

@Debunk Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your iPhone not ringing but your tracker does vibrate. Check your phone settings for notifications. You can also try refreshing the link between your phone and your tracker by doing the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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