04-14-2020
10:52
- last edited on
09-17-2020
15:27
by
MatthewFitbit
04-14-2020
10:52
- last edited on
09-17-2020
15:27
by
MatthewFitbit
I’ve had my Fitbit charge 3 since November and it’s been great, however a few days ago it had a glitch where it was vibrating and switching between the home screen and other screens constantly. This went on for about 8 hours before it finally stopped and I was able to reset it. Since then it has not been tracking calories accurately. I know the amount of calories I generally burn and since the glitch it has been tracking 2 to 3x that amount. Usually when I wake up it will say 300-500 calories, now it’s saying I’ve burned 1,000 cal + just sleeping. When I workout for 30 mins doing my normal yoga routine I usually burn around 250 to 300 calories. Now it will say I’ve burned 1,000 +
I really rely on my Fitbit to accurately track calories so I’m not sure what to do. I reset it again, then unpaired it and went through the pairing process again. Should I try a factory reset?
04-14-2020 10:59
04-14-2020 10:59
Check your weight, that it hasn't somehow gotten set to something way too high - that would cause higher reported calorie burn.
04-14-2020 11:05
04-14-2020 11:05
Just checked my weight and my height to see if it was off. It’s accurate: 132lbs and 5’7”.