Incorrect steps & movement logged

[Sparkle62]

Completed like 4 hrs of steps activity today in my kitchen, cooking a variety of menus--almost never standing still,(by running in place), but my Charge 2 only registered 10 minutes of activity time. This is not the first time I've done this. But other times have registered. And deviced was correctly placed today. 

[AlvaroFitbit]

@Sparkle62  It's great to see that you've visited the Fitbit Community! Sorry to hear that your Charge 2 isn't recording your activities and steps. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking and vice versa. This may happen when you are playing the drums, burping a baby or clapping and the opposite can happen when you push a cart. It can also happen when driving. For added sensitivity you can try wearing your device on your dominant hand but select that hand as non dominant on the device’s settings to make it more sensitive to movement.

Let me know how it goes.

[Sparkle62]

Thanks for your attention to my concern! And I certainly appreciate the solutions offered. However, neither of the identified circumstances was the case in my situation. While I was working my hands periodically, doing what I was doing, I was constantly moving. I usually try to maximize the time on my feet by either running or marching in place; even walking back and forth so as to register steps, when I'm not sedentary. I did a lot of running in place that day too, while simulating a sprint action, with all the arm movements. So I was expecting a little over 10,000 steps and certainly more than 10 minutes of activity. Instead it just registered under 3,000 steps.

It's ok though. It's just that I was concerned that something was wrong with my device. Thanks again for your suggestions. I'll be mindful of those tips going forward.