03-11-2019
04:54
- last edited on
09-08-2020
17:14
by
MatthewFitbit
03-11-2019
04:54
- last edited on
09-08-2020
17:14
by
MatthewFitbit
Fitbit reset yesterday after time change, but didn't reset this morning device was synced.
03-11-2019 05:34
03-11-2019 05:34
Same here, time is correct, but steps from yesterday are still showing...
03-11-2019 05:35
03-11-2019 05:35
I have the exact same issue.
03-11-2019 05:37
03-11-2019 05:37
Same problem!
03-11-2019 05:45
03-11-2019 05:45
I guess we wait for tomorrow morning... Went to the help page - it said it "resolves itself at the next reset period".
03-11-2019 06:09
03-11-2019 06:12
03-11-2019 06:12
Having same issue. Thank you.
03-11-2019 06:30
03-11-2019 06:30
Same issue - steps not resetting after midnight. I thought from the other comments that it would be ready to go by now. Maybe some support will get on here soon to chime in... ??
03-11-2019 06:31
03-11-2019 06:31
Ok so this isn’t an isolated issue because I woke up to 5500 steps. I know I wasn’t walking in my sleep
03-11-2019 06:49
03-11-2019 06:49
Same issue still show 13498 from yesterday. Steps and activity reset
03-11-2019 06:51
03-11-2019 06:51
Same issue. Thanks everyone for posting. I feel better already!
03-11-2019 06:52
03-11-2019 06:52
Same issue here!!
03-11-2019 07:19
03-11-2019 07:19
Same issue here - steps from Sunday carried over to Monday. I've looked on line and these DST-related issues go back 5 years or more. One would think the Fitbit developers could sove a basic issue like DST in that time. Does Fitbit even care. How can this problem still exist??
03-11-2019 07:22
03-11-2019 07:22
Same here. My FitBit is tracking all of my steps from yesterday and adding the ones I take today.
Both the FitBit and app is incorrect this morning.
03-11-2019 07:24
03-11-2019 07:24
I'm having the same issue - steps rolled over today from yesterday
03-11-2019 07:35
03-11-2019 07:35
Same here, does anyone have a solution?
03-11-2019 07:44
03-11-2019 07:44
I've tried all the recommendations so far and nothing has changed the step count yet.
03-11-2019 07:48
03-11-2019 07:48
Me too, fit bit did not reset from 03/10/2019
03-11-2019 07:59
03-11-2019 07:59
Same issue. Sorry all, but I am glad I am not alone
03-11-2019 08:12
03-11-2019 08:12
Yes I had the same thing (at least I think that's what happened.)
My tracker (charge 2) started it's "yea! you got 10,000 steps" message - and I was like what? When I check the details though it only shows about 1400... it added the steps to yesterday's just shy of 10k 8600.
So in one place it looks fine but in the overall area it shows basically 8600 over. (it added the 10k to the 8600 and is saying I did 18000 this week). I know that the reset may fix itself tomorrow... but will the steps? Or will they be way overstated for this day and week? 😕
-- NOTE: after I signed in and started writing this I note a new bar at the top about tracker features being effected so I'll read that. Hoping that will shed light on the problem.