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Charge 2 did not reset

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Fitbit reset yesterday after time change, but didn't reset this morning device was synced.

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36 REPLIES 36

Same here, time is correct,  but steps from yesterday are still showing...

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I have the exact same issue.

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Same problem!

 

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I guess we wait for tomorrow morning... Went to the help page - it said it "resolves itself at the next reset period".

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Thank you!
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Having same issue. Thank you. 

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Same issue - steps not resetting after midnight. I thought from the other comments that it would be ready to go by now. Maybe some support will get on here soon to chime in... ??

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Ok so this isn’t an isolated issue because I woke up to 5500 steps. I know I wasn’t walking in my sleep

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Same issue still show 13498 from yesterday.  Steps and activity reset

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Same issue. Thanks everyone for posting. I feel better already!

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Same issue here!! 

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Same issue here - steps from Sunday carried over to Monday.  I've looked on line and these DST-related issues go back 5 years or more.  One would think the Fitbit developers could sove a basic issue like DST in that time.  Does Fitbit even care.  How can this problem still exist??

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Same here. My FitBit is tracking all of my steps from yesterday and adding the ones I take today.

Both the FitBit and app is incorrect this morning.

 

 

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I'm having the same issue - steps rolled over today from yesterday

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Same here, does anyone have a solution?

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I've tried all the recommendations so far and nothing has changed the step count yet.

 

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Me too, fit bit did not reset from 03/10/2019

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Same issue.  Sorry all, but I am glad I am not alone Smiley Happy

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Yes I had the same thing (at least I think that's what happened.)

 

My tracker (charge 2) started it's "yea! you got 10,000 steps" message - and I was like what?   When I check the details though it only shows about 1400... it added the steps to yesterday's just shy of 10k 8600. 

So in one place it looks fine but in the overall area it shows basically 8600 over.  (it added the 10k to the 8600 and is saying I did 18000 this week).   I know that the reset may fix itself tomorrow... but will the steps?  Or will they be way overstated for this day and week?  😕  

 

-- NOTE: after I signed in and started writing this I note a new bar at the top about tracker features being effected so I'll read that.  Hoping that will shed light on the problem. 

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