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Incorrect time on device

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‎06-09-2020 13:45 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎06-09-2020 13:45 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

Charge 2 is telling the wrong time and it is set to the right time zone.

 

Moderator Edit: Clarified subject

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‎06-10-2020 12:22

‎06-10-2020 12:22

Hi @mjanky, welcome to the Community Forums!

 

I appreciate the information that was shared in your post. Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Charge 2 it should display the correct time.

 

However, this may be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.

 

Let me know if you need anything else.

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