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Info from previous owner

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‎11-18-2019 21:44 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-18-2019 21:44 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Hi,

My daughter recently gave me her Charge 2. I set up a new account and it synced her previous data. Is there a way to remove her data from my account?

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‎11-19-2019 06:07 - last edited on ‎05-16-2025 10:16 by Fitbit Moderator

‎11-19-2019 06:07 - last edited on ‎05-16-2025 10:16 by Fitbit Moderator

@larryb1080 It's great to see that you've visited the Fitbit Community!

Let me help you with the data you see on your account. The device may have stored the previous day data. You could either ignore it or delete the actual account and set it up again to start from zero.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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