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Inspire HR won't link to my phone

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‎04-19-2021 05:32 - last edited on ‎04-20-2021 05:14 by Fitbit Moderator

‎04-19-2021 05:32 - last edited on ‎04-20-2021 05:14 by Fitbit Moderator

i got a new iphone and it will not  link my fitbit to it....  it keeps on saying plug fitbit charger in and it is plugged in....   i then deleted the fitbit app and re- downloaded it...   but it still wont link up.

 

 

Moderator edit: updated subject for clarity

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‎04-20-2021 05:13 - last edited on ‎08-25-2024 10:20 by Fitbit Moderator

‎04-20-2021 05:13 - last edited on ‎08-25-2024 10:20 by Fitbit Moderator

@Goldersgirl Welcome to our Fitbit Community. Regarding the syncing issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Please restart your Inspire HR as described in this help article. After this, make sure to follow the setup process as instructed in this help page.

Hope this helps.

JuanJo | Community Moderator

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‎04-20-2021 05:13 - last edited on ‎08-25-2024 10:20 by Fitbit Moderator

‎04-20-2021 05:13 - last edited on ‎08-25-2024 10:20 by Fitbit Moderator

@Goldersgirl Welcome to our Fitbit Community. Regarding the syncing issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Please restart your Inspire HR as described in this help article. After this, make sure to follow the setup process as instructed in this help page.

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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