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Is it really true that iphone syncing with Charge 3 is still a problem???

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‎01-27-2020 09:34 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

‎01-27-2020 09:34 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

This has been going on for almost 6 months!  I have been on the phone with a Tech and gone through all of the steps they suggest to no avail.  Then the Tech will give you a vague ‘thank you for your patience’ line.  Where are they at with this??  

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5 REPLIES 5

‎01-27-2020 10:25

‎01-27-2020 10:25

It shouldn't be a problem. I sync my Charge 3 with no problems, possibly update your Charge 3?

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‎01-27-2020 10:36

In response to SkullBurner

‎01-27-2020 10:36

Sent from my iPad
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‎01-27-2020 11:03

In response to SkullBurner

‎01-27-2020 11:03

Sorry, I worded my question incorrectly....I do not get notifications on my Fitbit device.

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‎01-27-2020 11:26

In response to Eagles68

‎01-27-2020 11:26

I would recommend trying a restart as explained in the Fitbit Help aritcles. Check there, and if it doesn't work, feel free to contact me.

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‎01-27-2020 12:48

In response to SkullBurner

‎01-27-2020 12:48

I've been having problems for months as well.  And I have followed all of the tips.  I only get notifications for phone calls or appointments, not for texts.

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