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Lines across Charge 3 screen

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‎10-14-2020 04:59 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

‎10-14-2020 04:59 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

My charge 3 has lines across the screen. I can make out the time because I use a large clock face but my steps are unreadable as are any notifications. 

I've tried resets and face changes as it says in other posts to no avail. I've also added this problem to other posts and had no response. 

This obviously a common problem so please help fitbit team. 

 

 

Moderator Edit: Clarified subject

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‎10-15-2020 07:17 - last edited on ‎06-21-2025 08:04 by Fitbit Moderator

‎10-15-2020 07:17 - last edited on ‎06-21-2025 08:04 by Fitbit Moderator

@Jstegg I hope you're doing well!

Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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