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Lines crossing through the screen

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‎06-14-2019 05:38 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-14-2019 05:38 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

My charge 2 screen has lines crossing it and it went dim. Any ideas? 

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‎06-16-2019 10:22

‎06-16-2019 10:22

@GavRM Welcome! Thanks for being part of our Community!  Sorry for the delay in my response.

 

Let me help you with your Charge 2 screen. Try restarting your device by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-20-2019 12:05

In response to AlvaroFitbit

‎06-20-2019 12:05

I spoke to Fitbit Support and they have offered a replacement

Sent from my iPhone
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