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Lines on my screen

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‎10-05-2020 03:19 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-05-2020 03:19 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

There seems to be a problem with my screen. Instead of solid easy to read screen, I now have lines throughout. It’s been like this for a few days now. Please can someone help? 

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‎10-05-2020 03:26

‎10-05-2020 03:26

Hi Helz1.  Did u get anywhere with the lines across your fitbit screen?  I now have the same issue.

Hope to hear.

Ros

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4 REPLIES 4

‎10-05-2020 03:26

‎10-05-2020 03:26

Hi Helz1.  Did u get anywhere with the lines across your fitbit screen?  I now have the same issue.

Hope to hear.

Ros

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‎10-05-2020 03:37

In response to Rossers...

‎10-05-2020 03:37

No luck as yet! I might give support a call. 

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‎10-05-2020 03:49

In response to Helz1

‎10-05-2020 03:49

Yes. I would. I just read if u start new thread someone called davidefitbit or similar name will escalate it to cust serv. 

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‎10-11-2020 17:05

In response to Rossers...

‎10-11-2020 17:05

I called support. I had no luck when I rebooted so they are sending me a replacement.  My screen has gotten worst since my call.

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