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Lost Fitbit after the strap opened itself

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‎11-23-2024 12:08 - last edited on ‎11-28-2024 06:19 by Fitbit Moderator

‎11-23-2024 12:08 - last edited on ‎11-28-2024 06:19 by Fitbit Moderator

The strap on my fitbit opened and it is lost. I am worried that there I'd information on it that someone might get if they find it and charge it. What can I do? It was linked to wallet.

Moderator Edit: Clarified subject

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‎11-28-2024 06:23 - edited ‎11-28-2024 06:24

‎11-28-2024 06:23 - edited ‎11-28-2024 06:24

Hi there @SunsetRunner! A warm welcome to the Fitbit Community! 

Thank you so much for informing us about this incident.

I recommend you to contact support to report this situation. They'll take care of you.

I suggest you read this article too: What should I do if I lose my Fitbit device? 

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