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Manually enter info?

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‎02-02-2019 21:37 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎02-02-2019 21:37 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Is it possible to manually enter/correct steps on my Charge 2? I have the auto synching turned off as it drains the battery so quickly when on. However, occassionally I miss synching with my app before midnight and lose all my info for the day. How can I recover this information to my app?

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‎02-03-2019 00:54

‎02-03-2019 00:54

This sounds odd. Your Charge 2 can hold up to 7 days data between syncs so if you forget to sync one days it should catch up the next day.

 

Are you getting any data showing in your app or on the web dashboard at www.fitbit.com ?

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‎02-03-2019 07:09

In response to SteveH

‎02-03-2019 07:09

It did finally sync 10 hour later. Thank you.

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