help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Map/GPS is cutting corners

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-13-2019 19:07 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎11-13-2019 19:07 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

My GPS and map seems to be cutting corners. I walked a route today that I have been down many times before. I know that it is 2.6 miles. Today and showed that same walk as 2.27 miles. I went back and compare this to previous maps and sure enough  those show me walking on the sidewalk  for a total of 2.6 miles. When I looked at the map today it showed as if I was walking through people's yards, cutting corners, and taking shortcuts. Has anyone else had this problem? I did recently get a new phone, a Samsung Note 10 plus, I don't believe there would be any compatibility issues. Please help!

Best Answer
Labels:
2 REPLIES 2

‎11-13-2019 19:17

‎11-13-2019 19:17

On the left it shows the accurate walk path and distance of 2.6 miles. On the right is the newer short cutted map.

 

20191113_213138.jpg

 

Best Answer
0 Votes

‎09-30-2020 19:17

‎09-30-2020 19:17

Yup, this is my first post on the Fitbit community page. Looking at my run from today and getting really annoyed at how many corners it cut. I went down one street to the end and then turned and jogged back down the same street and it missed that one completely.

Best Answer
0 Votes