06-09-2020
04:17
- last edited on
09-16-2020
11:33
by
MatthewFitbit
06-09-2020
04:17
- last edited on
09-16-2020
11:33
by
MatthewFitbit
hi dose anyone no why my map isnt syncing after my run and it just has a red circle...thanks in advance
Moderator edit: subject for clarity
06-09-2020 07:20
06-09-2020 07:20
My Ionic is doing that too, from my Sunday bike ride. It's showing previous rides though. Hopefully it's a server issue on their side, but funny how long it's not been working.
Best Answer06-09-2020 07:25
06-09-2020 07:25
Thanks mate, have any exercises after sunday synced the map up...
Best Answer06-09-2020 07:29
06-09-2020 07:29
I haven't done any, sorry. It's syncing to the website dashboard, so it seems to be something with the server for the apps ??? I'm on Android btw.
Best Answer06-09-2020 07:36
06-09-2020 07:36
thanks mate, my s10 updated yesterday and i thought it might be that. But I tracked a manual run and just walked around the living room and stopped it after a few mins and it logged it with the map. So maybe its a severe issue like you say..
Best Answer06-09-2020 09:34
06-09-2020 09:34
My map from Sunday still just loading symbol on the app. Weird how a new one works but the old one is stuck. Ya maybe they changed a server address or something. Sad it was my longest bike ride. I guess I can try again 🙂
Thanks for the update.
Best Answer06-09-2020 09:39
06-09-2020 09:39
It is weird, my map loaded then vanished and just went to the loading screen. My distance wasn't correct either and i run the same distance weekly.
Ive just been on a 1 mile walk and it all appears normal now.
Ill use run keeper along side fitbit for a week as a precaution
Best Answer