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Message content not showing on Charge 2

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‎09-02-2019 08:05 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

‎09-02-2019 08:05 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

Hi when I receive a message on my fitbit charge 2 the name comes up from who it's of but no message it's been like this for weeks now could someone help with this please.  Thanks 

 

 

Moderator edit: updated subject for clarity

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‎09-03-2019 08:42 - last edited on ‎12-25-2024 09:57 by Fitbit Moderator

‎09-03-2019 08:42 - last edited on ‎12-25-2024 09:57 by Fitbit Moderator

@Sukie65 Welcome! It's nice to have you on board!

Thank you for reporting this. The team is aware of this issue and is currently investigating it. Hopefully they will find a solution soon for all users affected. I appreciate your patience in this matter.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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