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Missing horizontal lines on Charge 3 screen

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‎10-19-2020 02:39 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

‎10-19-2020 02:39 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

My Charge 3 screen has multiple missing horizontal lines to such an extent that I cannot view my battery life and the time function is also not clear anymore. I have not bumped my device into anything nor has it been in water. 

 

I received this device on 3 February 2020.

 

I have checked this forum and did the restarts (short and long) and even changed the interface but the lines are still there. 

 

Please help

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‎10-19-2020 04:32

‎10-19-2020 04:32

I have the same problem and have also tried to resolve as you have.

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