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My Charge 3 is not always tracking my Active Minutes on bike

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‎01-03-2021 07:13 - last edited on ‎01-06-2021 17:19 by Fitbit Moderator

‎01-03-2021 07:13 - last edited on ‎01-06-2021 17:19 by Fitbit Moderator

I have a stationary bike and do 40 minutes each day. Some days my charge 3 tracks the active minutes and some days nothing shows. I do about the same intensity each day so why is there this inconsistency?

 

Moderator edit: updated subject for clarity

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‎01-06-2021 17:18

‎01-06-2021 17:18

Thanks for visiting the Fitbit Community @skye1949.

 

If you haven't done it already, please restart your Fitbit Charge 3 by following these steps.

 

In addition, I would recommend checking out if there is a difference in your heart rate readings between the days with active minutes and the days without them.

 

Please let us know if you have any questions.

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