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My Charge 3 won't switch on

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‎12-03-2020 10:45 - last edited on ‎12-08-2020 06:26 by Fitbit Moderator

‎12-03-2020 10:45 - last edited on ‎12-08-2020 06:26 by Fitbit Moderator

My charge 3 was working then started buzzing and has died. It has charge and the green light is on at the back but will not switch on. Then was very hot and green light at the back died too. It's look like died completely. 

 

Moderator edit: updated subject for clarity

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‎12-03-2020 17:38

‎12-03-2020 17:38

Welcome to the Fitbit Community @EwaN.

 

I'm sorry to hear that your Fitbit Charge 3 stopped working. Thank you for the information provided.

 

To evaluate this situation, I created a case with Customer Support. Please check your inbox on the next days. They will let you know how to proceed as soon as possible. Thank you for your patience.

 

If you have any question, please let us know.

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