08-19-2021
02:45
- last edited on
08-19-2021
04:03
by
WilsonFitbit
08-19-2021
02:45
- last edited on
08-19-2021
04:03
by
WilsonFitbit
I cannot sync my Charge 3. Last sync 27th July 2021
Moderator edit: format
08-19-2021 04:02
08-19-2021 04:02
Hello @Antoinetted. Welcome to the community forums!
Thank you for the detailed information. At this time, I'd recommend following the troubleshooting steps suggested in this help article: Why won't my Fitbit device sync?
Also, please make sure that the Fitbit app for your mobile device is up to date. If it needs an update, please update it by following the instructions here.
Hope this helps.