My Charge 4 is no longer working

[Gkg3]

So I have a fitbit charge 4 my wife convinced me to get since she had such great success with customer service.   Mine broke just over a year old.  IT was no longer covered under warranty but they graciously gave me 35% off any regularly priced fit bit as long as I got it at their store.  Problem one no fit bit charge 4's are being sold at their store.   Second problem the replacement charge 5 is on sale for 12 more than I would pay if I got my full 35% discount.  Instead of them giving me an additional discount to cover the same cost to me, or bringing the charge 5 up to cost and the applying my discount they gave me, they said too bad so sad.   You either pay the more or get a different tracker that is not on sale and the only other one available that the coupon was good for was a ladies tracker with a feminine band!  This is a far from acceptable business practice.   Why even give me the coupon to begin with.  Thinking on getting a different tracker all together any suggestions?   

Moderator edit: all-caps

Moderator edit: updated subject for clarity

[Odyssey13]

Hi @Gkg3  Fitbit doesn't sell any tracker that's designated as feminine, although they do have the Ace 3, which is targeted towards children.