My Time Zone will not update

[MaryT57]

It had been working fine until 2 days ago. WE have gone across several time zones lately and it always updates when I sync on my phone. But Wednesday I noticed it did not update, my phone says one time and my Charge 2 says another.  I have tried Charging it, Syncying numerous times. My app even says the correct time, aggravating.  I only have my phone app and don't know how to reset the time off that.  Anyone can help I would appreciate it.  Of course in 2 weeks we will be heading back to Eastern Time then 2 weeks after that Central and Mountain again. 

Mary

[AlvaroFitbit]

@MaryT57 Welcome! It's good that the community is growing! 

Let me help with the time on your Charge 2 time and thank you for troubleshooting this issue. Please try changing the timezone to a different one. Save and sync then change it back and save and sync again.

Let me know how it goes. 

[Dotobird4]

I have the same problem. My galaxy 6 wouldn't change back to correct time coming back from Cancun so I tried to manually change the fit bit but there was only the time zone I was in as a choice

Moderator edit: format

[MaryT57]

How do you change the time zone I can not find out how to do it on the
mobile app ? Thanks Mary

[AlvaroFitbit]

@Dotobird4 Welcome! It's great to see you around! 

@Dotobird4 could you share a screenshot of what you are seeing on your Fitbit app. It is odd that you can't change the timezone as the option is available. 

@MaryT57 you can follow the instructions on my previous post. Just click the link where it says "changing the timezone".

Keep me posted.

[MaryT57]

Here is my app shot. I cann not find anything the time thingbonbthe
settings is just what show up on the fitbit.

[amjsaturn]

I tried your suggestion and it has not worked.