help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My charge 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-11-2020 11:44 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎07-11-2020 11:44 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

 I was gifted a charge 2 in June 2016

 I worked fine until this week when it suddenly stopped displaying the info on screen which remains black even though the green lights are om and it syncs with app on android phone.  Please  advise how this  can  be repaired. Thanks.

 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎07-11-2020 13:59

‎07-11-2020 13:59

Sorry, but there are no repair facilities. If a restart doesn't work I am afraid that's it.

Best Answer
0 Votes

‎07-11-2020 19:14

In response to SunsetRunner

‎07-11-2020 19:14

Ok Thanks. But its not fair. It lasted only 2 years.
Best Answer
0 Votes

‎07-13-2020 07:04

In response to Ramjug

‎07-13-2020 07:04

Have you contacted Fitbit, @Ramjug?

Best Answer
0 Votes