10-11-2021
19:33
- last edited on
10-12-2021
07:42
by
CindyMFitbit
10-11-2021
19:33
- last edited on
10-12-2021
07:42
by
CindyMFitbit
the article link you sent is not helpful. Do we need to go to our computer dashboard to do this? Because I can’t get anything from the iPhone Fitbit app.
Moderator Edit: Clarified subject and formatting
10-12-2021 07:54
10-12-2021 07:54
@Hunnyhoney Welcome to the Community Forums.
Thanks for the detailed information shared. Please note that you should be able to find the options in the Fitbit app or the Fitbit itself. Most Fitbit devices automatically recognize and record high-movement activities through the SmartTrack feature. To start, your device recognizes activities at least 15 minutes long. If your Charge 3 isn't registering your activity, I'd recommend lowering the auto-exercise recognition setting to 10 minutes. You can do so on the Fitbit app:
If that doesn't work, I suggest you to restart your Charge 3 following the tips here.
Also, I'd advice to use the Exercise app on Charge 3 to track your activities:
On a side note, I've moved your post to this thread so we can keep our forums organized.
Hope this helps.