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My charge 4 keeps saying I should sync

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‎03-27-2022 07:13 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

‎03-27-2022 07:13 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

It keeps saying please try syncing with your phone🤷🏻‍:female_sign:🤷🏻‍:female_sign: Have no idea what this means as it updates all the time!!

I had to get a replacement charge 4 it worked on my old one! How come I can not get it to work??

thanx, 

Barbara

 

Moderator edit:  updated subject for clarity

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2 REPLIES 2

‎04-07-2022 12:18

‎04-07-2022 12:18

Doing the same thing to me keeps telling me to sync with app running but doesn’t work!

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‎04-07-2022 19:19

In response to Davidpp

‎04-07-2022 19:19

@Davidpp @55Bar59 , A warm welcome to the Community! Thank you for your messages. 

 

Please make sure that you have the latest Fitbit app installed. 

Verify that the Fitbit app is allowed to run on the background. 

 

Also please have a look at this: Why won't my Fitbit device sync?

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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